What Story Does Your Company Culture Tell You Today?

What does your culture look and feel like today?

Much of the industry is in the thick of the year’s busiest time. Has your culture shifted during the busier times or the slower times? Are things allowed to happen in busier times to get the job done that typically would not be allowed?

Culture is built on vision and mission statements, as well as company policies and procedures. These goals must be reasonable, sustainable, and consistent throughout the year. Exceptions made during seasonal shifts in business cycles can destroy a culture that took decades to build.

The workforce has changed

Do you have employees working for you today that you would not have considered or hired just a few years ago? Many companies are finding themselves in this situation. The workforce has changed dramatically over the last five years, resulting in far fewer qualified candidates in the pipeline.

Culture needs to remain consistent and viable

If there is a company policy or disciplinary action that cannot be applied equally to all employees without favoritism, then this policy must be revisited and adjusted to ensure fairness to all.

Employees must be held to the same standards and expectations, or be made aware of changes in policies and procedures, for the company to move forward. Many employees interact with others from other motor coach companies. Let the culture speak for itself, and let employees be the messengers of the great work environment provided.

Key Takeaways

• Adapt standards to the changing workforce
• Culture must remain consistent year-round
• Policies must apply equally to all employees
• Exceptions during busy seasons erode trust
• Let your culture attract and retain talent
• Revisit policies that cannot be enforced fairly