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David Fellman Book Information
Session Information
Whether it’s your full-time job or just one of the many hats you wear as an owner or manager, you are a salesperson. So the question is, are you really functioning at your best in that role every day? It’s easy to get sidetracked, to develop bad habits, and even bad attitudes. It’s not always easy to maintain your enthusiasm and your commitment to growing your business.
This is a session that will help you to reboot, through 5 Guiding Principles:
Have a business-building attitude
Be all about customer service and Customer Maximization
Don’t make it all about price
Time really is money, pay attention to how you’re spending it
If you have bad customers, do something about it!
Speaker
Dave Fellman is the author of Rules Of Engagement: A Guide To Better Communication – And Better Relationships! and The Small Business Book: 10 Ways To Make Your Small Business More Successful. He is a popular speaker who has delivered seminars and keynotes at events across the United States, Canada, England, Ireland, Australia and New Zealand.
Sponsor
