Women in Buses Wednesday | November 2025 | American Bus Association

Women in Buses Wednesday | November 2025

Zoom | November 5 | 2 p.m. Eastern

Handling Customer Disputes & Resolutions ​

​When the Wheels Come Off: Managing Disputes, Compensation, and Customer Trust in Charter & Tour Services.​

​Discover how to safeguard revenue while upholding trust and fairness with customers in the face of unexpected events.​

​ You must register with GoToMeeting (link below).

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The American Bus Association serves a thriving industry that provides nearly 600 million passenger trips annually on charters, tours, scheduled service, and shuttles. Membership in ABA includes motorcoach operators, tour operators, tourism-related organizations, and products and service suppliers.

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