News: Tags
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LCT: Operator Grows With Women In Buses Council Help
LCT magazine highlights ABA's Women In Buses Council and how it has helped Quest Coach and Quest Transit grow through connections made during WIB meetings.
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ABA Member Alert: Don't Get Caught in a Marketplace Scam
ABA's Marketplace is only a few months away! It is important to avoid fraudulent vendors in the meantime.
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Is Your Website ADA Accessible ... It Should Be
ADA accessibility is not just for buses and bathrooms, your company's website may also be vulnerable to legal action if people cannot navigate your site easily. Here are some tips to help you be more accessible.
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ABA Insider Exclusive: 5 Reasons It's Time You Need a New Reservations System
Is your reservation system working for you? If you fall under these 5 signs, it may be time to get a new one.
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Insider Exclusive: 6 Marketing Strategies to Help Grow Your Bus Company
While it may be easier than ever to connect with your passengers or potential customers these days, it’s getting harder and harder for companies to stand out and break through the clutter.
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Insider Exclusive: 7 Secrets to Creating Just Satisfied Customers (and doing more work)
It’s easy to get new customers, but can you keep them and turn them into Brand Ambassadors who become your loyal and raving fans who can’t wait to tell your story about how you are making them feel.
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Insider Exclusive: Do Your Employees Influence Your Customers?
Do your employees take that much care of your customers? The motorcoach, travel and tourism industry is competitive. Are your employees making a point to stand out from the competition or does everyone look the same to the customer?
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Insider Excluisve: How to Practice Great Customer Care Online
Communicating with your customers online isn’t easy. Stay positive, patient, and follow these general guidelines for having successful conversations with customers. Read More.
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How to Win Overseas Customers
You don’t want to miss this Insider Exclusive! We’ve interviewed three ABA members (each representing different segments of the travel industry) on how they successfully market to overseas customers, and their advice is enlightening.
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Insider Exclusive: Implementing a Loyalty Program to Boost Sales
Loyalty programs all have the same goal: to keep customers happy and create incentives that keep them coming back for more. Consider these interesting statistics and benefits of having a loyalty program for your company
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