News: Posts by Author

Insider Exclusive: 7 Tips for Introverts at a Networking Event

Even if you’re shy, you can increase your chances of leaving an event with new connections using these helpful hints. 
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ABA Statement Regarding Budget Cuts to Missouri’s State, Local Travel and Tourism Offices

A statement from ABA President Peter Pantuso on an article citing Missouri as another state that has short-sightedly cut state and local travel and tourism offices' budgets. 
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Insider Exclusive: Understanding Passive-Aggressive Behavior in the Workplace

Knowing how to spot passive-aggressive behavior in the workplace might not stop the person’s behavior, but your response can help create a safe and pleasant environment for your employees. 
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Insider Exclusive: Coloring Outside the Lines

Customer “experience” has become the new buzzword in the motorcoach travel and tourism industry, but do bus and tour operators or destinations really understand it. 
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Insider Exclusive: Payroll Is Not an Expense

The more engaged your employees are, the more motivated they will be to deliver an outstanding experience to your customers. 
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Insider Exclusive: Switching Gears

CEOs who sit on their company’s board of directors must juggle between daily operations and big-picture decision-making. 
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Insider Exclusive: Are You Making Memorable Marketing Impressions?

The marketing campaigns of these five ABA member destinations caught the eye of veteran tour operator Shebby Lee. 
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Insider Exclusive: The Economic Impact of Chartered Buses

ABA member Pegasus Transportation shares interesting statistics on how bus travel impacts the economy. 
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ABA Supports NAS Findings on FMCSA Crash-risk System

The American Bus Association (ABA) supports the findings made by the National Academy of Sciences in their Congressionally mandated report titled “Improving Motor Carrier Safety Measurement.” 
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ABA Joins Transportation Industry Partnership to Promote Safety for All Drivers

“For our members, safety is the number one priority when we are on the road,” said ABA President & CEO Peter Pantuso. 
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