It does not matter if the customer is always right. Remember that the customer is always the purpose. Before your customers trust your product or service, they must first trust you. This class teaches you how to show value and appreciation to the most important.
Vincent Ivan Phipps is owner of Communication VIP Training and Coaching. The VIP represents the company’s core expertise, “Very Important People-skills”. The VIP also represents his initials, Vincent Ivan Phipps. Vincent is an international speaker and trainer. He is author of, Speak Like a Pro! He specializes in motivational speeches, training seminars, and individual coaching. His areas of expertise include: Leadership, Communication, Motivation, Conflict Resolution, Customer Service, Sales and Speech Coaching. Vincent is the recipient of the highest earned honor given by the National Speakers Association. The recognition is called, The CSP (Certified Speaking Professional). Only 12% of the world's best speakers and trainers have ever earned this level of certification.