First-Time STAR Delegates

As a first-time Marketplace delegate, you are about to experience an educational and professionally rewarding week.

Marketplace is a week filled with unsurpassed business opportunities, informative educational seminars, exciting social events, and an overall experience that will change forever the way you view the tour and travel industry personally, professionally and as a representative of your company.

Before You Get to Marketplace

Update Your Registration

Your Marketplace Passport is a record of all of your individualized registration information. Make certain that your information is up-to-date and that you’re marked as a first-time delegate.

Attend a Pre-Conference Webinar

Join our free webinars to learn more about Marketplace and how to have the best experience possible. Dates will be announced in the fall.

Video Tutorials

Overall Good Appointment

Bad Buyer Appointment

Bad Seller Appointment

Good Networking Example

Bad Networking Example

Prepare a Profile Sheet

Profile sheets and business cards are the only collateral allowed on the Business Floor during appointments. Profile Samples

Delegate Packet

Check out the quick guide to all things MarketplaceClick here to download.

Review Buyer/Seller Checklists

Prepare for Marketplace by reviewing the items on these lists.

STAR Calls

Each STAR delegate will receive a phone call or email from a member of the Orientation Center Subcommittee. This is your opportunity to ask questions, gather information, and make a connection before you get to Marketplace.

Insider Information

Many industries have their own language, which can make it difficult for the novice to communicate, let alone understand. If you’re in a sales position, efficient communication is the key to your success. Stars need to learn and understand the key terms and sensitivities in your business world, and you’ll increase your performance potential.  Terms, Acronyms and Other Necessities

At Marketplace

Orientation Center Ambassador Sessions:

The Orientation Center offers personalized counseling sessions performed by subcommittee members and/or Marketplace volunteers. In a friendly member-to-member format, new attendees learn about Marketplace practices, Marketplace procedures, expectations and activities from industry veterans.

Orientation Center Floor Tours:

STAR delegates also have the opportunity to tour the Marketplace floor before their appointment session and to broaden their ABA and industry insight in specially designed STAR workshops. Throughout the week, subcommittee members also serve as Marketplace mentors aiding and guiding STAR delegates.

Q&A Workshop


These must-attend sessions for first-time STAR delegates, engage both suppliers and operators in spirited discussions and sharing of tips to help prepare you for an exciting and valuable Marketplace week. Under the leadership of Orientation Subcommittee, these sessions are guaranteed to be both entertaining and educational. No sign-up is required, so don’t miss this dynamic session!


You will receive a final newsletter with tips regarding Marketplace follow up and how to make the most of your investment at Marketplace.