Back to Basics: Handling Open Campaigns and Vehicle Recalls

A vehicle recall is often issued when a manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a vehicle, equipment component, seat, or tire creates an unreasonable safety risk or fails to meet minimum federal safety standards. Most decisions to conduct a recall and remedy a safety defect are made voluntarily by the manufacturers prior to any involvement by NHTSA. Additionally, manufacturers may notice a trend or common problem based on customer feedback and may issue a safety bulletin or conduct a campaign to remedy those mechanical situations before having to issue a recall. Find out more about this process and recent recalls and campaigns that may be impacting your operations.

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