Tuesday, Jan. 10
Education Schedule
9:30 - 10:30 a.m.
401: Get The Spark Back in Your Life
Speaker: Connie Merritt
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In these challenging times of doing more with less—are you forced to multitask to get it all done? And, even if you get it all done, there’s still more! This engaging program delivers solid content while providing life-changing principles for individuals and organizations to make wise decisions in managing activities, people, deadlines, and endless to-do lists. You will be encouraged to take action with a supportive, practical plan for bringing new vitality into your life to get that spark back in your life.
402: Salmon Mousse is Just a Fancy Name for Whipped Fish (How to be Creative)
Speaker: Vicki Hitzges
Experience an engaging conversation with lots of audience participation and learn-as-you-do information. Participants will discover what it takes to be creative and then practice those principles. You'll leave having laughed and enjoyed the session, but most importantly you'll take away new skills you can use right away to solve challenges.
11 a.m. - Noon
403: Dealing with Complainers, Bullies, Grumps and Curmudgeons
Speaker: Connie Merritt
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Learn time-tested ways to manage unruly lions—difficult people, like complainers, bullies, grumps, curmudgeons, and passive-aggressive individuals. Learn powerful skills for resolving conflict as well as options for handling hostility and reducing frustration, intimidation and manipulation by those who demand, bully, complain or are passive aggressive. This session provides step-by-step strategies and approaches to help anyone when faced with difficult people while managing through and maintaining their productivity.
404: Supercharge Your Productivity
Speaker: Karen McCullough
Sponsored by Rhode Island Tourism
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Do you ever feel like there are just not enough hours in the day? No matter how hard you work you never seem to get it all done. If so, you are not alone. A recent study reports that nearly 75 percent of American workers state that no matter how hard they work, they never seem to feel that they are moving forward. In today's information age, in-boxes are filled to capacity, and we are constantly racing the clock. But our biggest challenge may not be time - it may be our work patterns.
2:30 - 3:30 p.m.
405: Throw Them a Bone - Selling Differently to Men and Women
Speaker: Karen Purves
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Karen pairs her relatable, funny and energetic style with her original scientific research to offer attendees a unique, current, content-rich program on maximizing buy-in from men and women. This session offers the latest in cutting-edge brain science and answers your questions on the best way to influence men and women during the sales process. Audience members will leave with 12 techniques to apply immediately to thrive in this challenging economy.
406: Hope, Hope, Hurray
Speaker: Vicki Hitzges
Life has a way of wanting to slap the joy out of even the cheeriest of us. While no one can remain happy all the time, it’s important to be able to bounce back quickly from difficult circumstances. Learn four techniques that you can use right away.
4 - 5 p.m.
407: Develop Response Ability: Secrets to Getting Email Replies
Speaker: Karen Purves
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Do you know the four-letter word that instantly increases the response rate to your e-mails? Find out the answer in this cutting-edge, jam-packed, interactive session filled with proven e-mail tips. E-mail marketing and sales expert Karen Purves, M.A. shares easy, timesaving solutions to make your one-on-one e-mails stand out in the crowd. For cold and warm leads alike, converting contacts to cash often relies on e-mail. Bring examples of subject lines and text that you'd like to refine for maximum effectiveness. After participating in this program attendees, on average, said their ability to write a more effective e-mail improved 74 percent.
408: Relationships Matter - Building Great Relationships
Speaker: Karen McCullough
Sponsored by Rhode Island Tourism
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Building meaningful, strategic, and authentic relationships is a critical element to your business and career. Your success depends on the diversity and quality of your relationships. However, most of us don't spend enough time building, nurturing, and quantifying the key personal, functional, strategic relationships we need to achieve success. The goal of this session is to transform the way you think about relationships. Building relationship equity isn’t about networking—it is about engaging and influencing others. This program will show you how to establish strategic relationships with key individuals in your organization. You will be given the tools, tactics, and tips to accelerate the relationships in your organization.
